Value-based statements with behavior-based feedback are what employees crave.
Marc Petitpas is no stranger to team engagement. As a leader in Client Services, IT, Event Services, and more, he’s seen teams from all angles – whether it be from the lens of manager, to most recently, as President of a development firm – he believes teams need a thoughtful connection to build trust. We highly recommend jamming out to Marc’s podcast “Lessons in Leadership” on Spotify while you make dinner or get dressed in the morning.
Connecting with Marc was a no-brainer. Marc has a direct line to the leadership mindset as a business coach and consultant with his most recent endeavour, Marc Petitpas business coaching. We asked him 5 questions relative to team engagement in a WFH world.
Why?
Marc believes that a lot of the world’s mental health problems could be solved by better leadership at work, and we agree.
Highlights from our short-but-sweet interview include:
- The type of feedback you provide is important
- Saying ‘good job’ is not good enough
- Guiding your team thoughtfully from a distance will make them more productive
- Consistent coaching is key
What we learned from Marc is that leaders need to find a meaningful way to add value to an employee’s everyday role; and this is more-than-possible in a work from home business model.
Which begs the question – how do you let your team know that you have their best interest at heart? That you care about enriching their lives, that you care about their personal and professional development, that you care about being a true servant leader to them.
Here’s a couple of tips from Marc:
- Add a value statement to your feedback, and make your feedback behaviour-based
- When you’re saying ‘good job’, tell the employee what that it is that is important
- Create a professional development strategy
- Coach in real-time. Don’t wait for ‘review season’
- Create a platform for which development can be monitored and measured (hint: talk to Marc about this one.)
Good teams start at the top. Like any good ice-cream sundae, the ice-cream does the heavy lifting, but the cherry and sprinkles are what make the magic.
Head to www.marcpetitpas.com to book a free one-hour consultation on your business and leadership style. It’s the best investment you can make not only for your business but for the greater good of your team’s wellbeing.